for Guests accessing this website from EEA
Date of Enactment June 1, 2020
If you are accessing the website from other than EEA, please check here.
Please refer to 3. for more details of the Cookies we use and the respective utilization purposes.
The Hotel uses several types of cookies on the website:
You can always choose whether or not to accept cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our services or the websites you visit.
The procedures for changing your settings and cookies differ from browser to browser. Please use the help function on your browser or click on one of the following links to go directly to the user manual for your browser as necessary.
Guests accessing this website from EEA have the rights under GDPR against the Hotel as follows. Guests may exercise the rights by using the form on the Hotel website, or by contacting Personal Information Inquiry Contact.
When the Guest exercises such rights, the Hotel shall, unless otherwise it falls under any of the exceptions set forth in GDPR, etc., the Hotel shall verify the identification, and, in principle, contact within one (1) month after receiving the request.
The Guest has the right to make an objection concerning our handling of the Cookie Information the supervisory authority such as national government, regional government, or international organizations in accordance with GDPR, etc. We would like to have an opportunity to respond to the inquiries before the Guest lodges an appeal to the supervisory authority. Accordingly, please feel free to contact the Hotel in advance via Inquiry Form here.
This Policy may be revised as necessary to respond to the amendment, revision, etc. of relevant laws and regulations. In this case, the Hotel will disclose the Policy on this website without delay, and will specify the date of the last revision.
The Hotel has established the contact desk to inquiries and opinions from the Guests concerning the Guests’ Cookie Information that the Hotel acquires and retains, and respond in good faith to the reasonable and necessary range after implementing necessary confirmation of identification of the inquirer or an agent. Please note that it may take several days to respond.
Keihan Hotels & Resorts Co., Ltd.
721-1 Higashishiokoji-cho, Shimogyo-ku, Kyoto 600-8216 Japan