Keihan Hotels & Resorts Co., Ltd. (hereinafter referred to as "We") recognizes the importance of personal information to our guests. To gain satisfaction and trust of our guests, We endeavor to safeguard the privacy of our guests by strictly following compliance laws and regulations related to privacy protection and by establishing and adhering to the following policy.
1. Use of personal information
We will use personal information only within the scope of the intended purposes outlined below, except in cases in which We obtain prior consent from the guest to do otherwise. However, in some cases following the provisions of laws and regulations, We may use the information beyond the scope of intended purposes without obtaining prior consent from the guest.
« Intended purposes for use of personal information »
2. Restrictions on the provision of personal information to a third party
We will not provide the guest’s personal information to a third party without obtaining prior consent from the guest, except in the cases below.
However, We will be able to provide the guest’s personal information to a third party if the guest is notified in advance of the matters below, or if the matters below are made readily accessible to the guest.
3. Sharing of personal information
We will be able to jointly use the guest’s personal information with a third party if the guest is notified in advance of the matters below, or if the matters below are made readily accessible to the guest.
4. Notification of intended purpose, disclosure, amendments, and request for suspension of use of personal information
Except in measures stipulated by laws and regulations, notification of intended purpose, disclosure, amendments, and request for suspension of use of personal information will be addressed within reasonable scope upon identification confirmation of the guest and based on predetermined procedures. Please note that “notification of intended purpose” and “disclosure” will cost 1,000 yen per request.
6. Contact information
721-1 Higashi Shiokoji-cho, Karasuma-dori Shichijo-kudaru, Shimogyo-ku, Kyoto 600-8216
Personnel & General Affairs, Administration Division, Keihan Hotels & Resorts Co., Ltd.
TEL / 075-361-3221
HOURS / 9:00 a.m. to 5:30 p.m. (excludes Saturdays, Sundays, holidays, year-end and New Year holidays)